Terms & Conditions

Last Updated in 29^th December 2025

Terms and Conditions

1. Introduction

Welcome to Vertical Training Academy (“we,” “our,” “us”). These Terms and Conditions (“Terms”) fully govern your access to view and use of our website (https://verticalacademy.us/) , training programs, certifications, and related services. By enrolling in a course, using our website, or verifying a certification, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our services.

2. Eligibility

• You must be at least 18 years of age to enroll in training programs.
• By registering, you confirm that all the information you provide is accurate, complete, and up‑to‑date.
• Employers enrolling employees are responsible for ensuring participants meet prerequisites and are medically fit for work‑at‑height training.

3. Training Programs

• We provide in‑person, hybrid, and online courses, including tower climber certification, competent climber certification, competent rescuer training, rope access training, and other work‑at‑height safety programs.
• Course schedules, instructors, and content may be updated to reflect compliance with OSHA, ANSI, SPRAT, IRATA, NATE, and GWO standards.
• Completion of a course results in certification but does not guarantee employment.

4. Certification and Verification

• Certificates issued by Vertical Training Academy are valid only for the period specified at issuance. Renewal may be required.
• Certificates can be verified through our Verify Certification page using the unique certificate ID.
• Employers and third parties may use this tool to confirm authenticity, validity, and compliance.

5. Payment and Refund Policy

• Course fees must be paid in full before training begins unless otherwise agreed.
• Refunds are available if cancellation is requested at least 14 days before the course start date.
• No refunds will be issued once training has commenced.
• We reserve the right to cancel or reschedule courses. In such cases, participants may opt for a refund or transfer to another session.

6. Code of Conduct

• Participants must follow all safety instructions during training.
• Misconduct, including unsafe behavior, harassment, or violation of academy rules, may result in dismissal without refund.
• Personal protective equipment (PPE) is mandatory during practical sessions.
• Participants must respect instructors, fellow trainees, and academy property.

7. Intellectual Property

• All training materials, including manuals, videos, and online modules, are the property of Vertical Training Academy.
• Materials are provided for personal use only and may not be copied, distributed, or reproduced without written consent.
• Unauthorized use of Vertical Training Academy’s intellectual property may result in legal action.

8. Limitation of Liability

• Vertical Training Academy is not liable for injuries, damages, or losses incurred during or after training, except where required by law.
• The participants are responsible for ensuring they are medically fit to undertake work‑at‑height training.
• Employers remain responsible for workplace safety and compliance beyond the scope of training.

9. Privacy and Data Protection

• Personal information collected during the registration period will be used solely for training, certification, and compliance purposes.
• We do not sell or share personal data with third parties except as required by law or accreditation bodies.
• For details on how your data is handled, please refer to Privacy Statement.

10. Governing Law and Jurisdiction

• These Terms are governed by United States law.
• Any disputes arising from any of these Terms will be resolved in the courts of the state where Vertical Training Academy is headquartered.

11. Amendments

• Vertical Training Academy reserves the right to update or modify these Terms at any time.
• Changes will be posted regularly on our website, and the continued use of our services constitutes acceptance of the revised Terms.

12. Disclaimer

• Training provided by Vertical Training Academy is intended to enhance safety and competence, but does not replace employer responsibility for workplace safety.
• Certifications indicate completion of training but do not guarantee job placement or performance outcomes.

13. Contact Us

For questions regarding these Terms and Conditions, please contact our support team at training@verticalacademy.us or via the website’s contact page.